Terms and Conditions

General Terms and Conditions (GTC) of Elosk

  1. Scope: The following terms and conditions apply to all orders placed via our online shop. Our terms and conditions apply exclusively. Any deviating, conflicting or supplementary terms and conditions of the customer will only become part of the contract if and to the extent that we have expressly agreed to their validity in writing.

  2. Contracting party, conclusion of contract: The purchase contract is concluded with Elosk, owner: Oskar Plotka, Waldenburger Weg 26, 22885 Barsbüttel.

The presentation of the products in the online shop does not constitute a legally binding offer, but rather a non-binding online catalog. By clicking the "Buy" button, you place a binding order for the goods in the shopping cart. Confirmation of receipt of your order will be sent by email immediately after the order has been sent and does not constitute acceptance of the contract. We can accept your order by sending a separate order confirmation by email or by delivering the goods within five days.

  1. Prices, shipping costs and returns: The prices stated on the product pages do not include VAT, as we are a small business. This information will also be highlighted on the invoice sent to you. In addition to the prices stated, we do not charge any shipping costs for delivery. In the case of exceptions, these will be noted in good time for registration before the purchase is completed. If an item is returned, the buyer must pay for the return shipping.

  2. Delivery: Delivery takes place within Germany. The delivery time is usually 3 to 30 working days. We will indicate any differing delivery times on the respective product page.

  3. Payment: Payment can be made in advance, via PayPal, credit card or direct debit. We reserve the right to exclude certain payment methods. If you pay in advance, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment.

  4. Retention of title: The delivered goods remain our property until full payment has been made.

  5. Right of withdrawal: Consumers have a right of withdrawal. You can find more information in the cancellation policy.

  6. Warranty and guarantees : The statutory warranty provisions apply. In addition, some products may have guarantees that are specified for the respective product.

  7. Liability:

  • We are not liable for any damage resulting from the use or misuse of the electronics you supply.
  • We accept no liability for damage caused by inadequate installation or repair of the electronics unless you are responsible for the installation or repair yourself.
  • We are not liable for damages caused by force majeure, unforeseeable circumstances or the actions of third parties.
  • Liability for damages is limited to the value of the electronics delivered.
  • We are not liable for any indirect or consequential damages resulting from the use of the supplied electronics.